PRIVACY POLICY

Your personal data will be collected and processed in accordance with this Privacy Policy which serves as our Personal Data Protection Notice to you.

This Privacy Policy sets out our practices relating to information collected by us through activities that link to this Privacy Policy including through the following website, applications, social media pages and emails (collectively “Sites”):

 

• our websites;

• our mobile sites, applications, widgets, and other mobile interactive features;

• our official social media pages; and

• HTML-formatted email messages sent to you.

 

ENRA Group Berhad respects your privacy and does not sell, rent or loan any identifiable information collected on this site.

If you have any questions about our Privacy Policy, want to exercise your right to see a copy of the information that ENRA has about you, or think that information we have about you may need to be corrected, please send an email to info@enra.my or contact us at (T) +603 23003555 or (F) +603 23003550 or write to us at D2-U3-10, Block D2, Solaris Dutamas, No. 1 Jalan Dutamas 1, 50480 Kuala Lumpur. Please note that communications via post, facsimile and emails are not always secure so please do not include sensitive information in your communication to us.

 

Any information that you give will be treated in a careful and secure manner. It will not be used in ways to which you have not consented.

 

This statement explains how we may collect and use information about you through our website. If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, please send an email to our data protection officer at Providing your personal data to us is voluntary. TAKE NOTE that by providing personal data to us, you agree and consent to the terms and conditions of this Privacy Policy.

 

Personal Data

 

What is Personal Data

Personal Data is information that identifies you as an individual which you have provided to us, such as:

• Name

• User name

• Postal address

• Telephone number

• Email address

• Profile picture

• Identity number

• Country of residence

 

If you submit to us any Personal Data relating to other people through the Sites, you represent that you have the authority to do so and to permit us to use such Personal Data in accordance with this Privacy Policy.

 

How is Personal Data Collected

 

We may collect Personal Data in many ways, including without limitation:

• through the Sites

• offline

• other sources

 

The Personal Data you provide through the Sites may be combined with Personal Data and Other Information that you provide to us, that is publicly available, or that we may otherwise obtain online or offline.

 

When Is Personal Data Used and Processed

 

Your Personal Data may be used and processed when:

• responding to your inquiries and fulfilling your requests

• sending administrative information to you

• allowing you to participate in polls and other activities and to administer these activities. Some of these activities have additional rules and information about how your Personal Data is used and disclosed, you are advised to read the additional rules and information carefully

• permitting you to participate on message boards, chats, profile pages and blogs and other services to which you are able to post information and materials (including ENRA’s Social Media Pages)

• permitting you to participate in social sharing, including live social media feeds

• for our business purposes, such as analyzing, managing and improving our businesses, market research, audits, enhancing our Sites, identifying usage trends and determining the effectiveness of our Sites

• as we believe to be necessary or appropriate: (a) under applicable laws, including laws outside your home country; (b) to comply with legal processes; (c) to respond to requests from public and government authorities including those outside your home country; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain

 

How is Personal Data Used and Disclosed

 

Your Personal Data may be disclosed:

• to our affiliates for the purposes described in this Privacy Policy

• to our third party service providers who provide services such as website hosting, data analysis, infrastructure provision, IT services, event and promotion management, email delivery services, auditing services and other similar services to enable them to provide services

• to identify you to anyone to whom you send messages through the Sites

• by you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (including our Social Media Pages)

• if you participate in social sharing (such as if you connect your social media account to your Site account or log-into your Site account from your social media account), to your friends associated with your social media account, to other website users and as well as to your social media account provider, in connection with your social sharing activity. For example, if you register on the Sites using a social media account, we may post a generic registration message on your social media profile, and if you click a social media “like” button on a Site while logged in to your social media account, your actions will be transmitted to the applicable social media provider and may be available on your social media profile. By connecting your Site account and your social media account you authorize us to share information with your social media account provider and you understand that the use of the information we share will be governed by the social media site’s privacy policy. If you do not want your Personal Data shared with other users or with your social media account provider, please do not connect your social media account with your Site account and do not participate in social sharing on the Site

• by you, if you participate in a live social media feed (which you may do, for example, by referencing us in your social media post or “liking” us on a social media platform). If you do participate, your public username and profile photo may be displayed on the Sites along with your post

• as we believe to be necessary or appropriate: (a) under applicable laws, including laws outside your home country; (b) to comply with legal processes; (c) to respond to requests from public and government authorities including those outside your home country; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

 

Other Information

 

What Is Other Information

Other Information is any information that does not reveal your specific identity, such as:

• Browser and device information

• Server log file information

• Information collected through cookies, pixel tags and other technologies

• App usage data

• Demographic information and other information provided by you

• Location information

• Aggregated information

 

How Is Other Information Collected

 

We and our third party service providers may collect Other Information in many ways, including without limitation:

• Through your browser or device

• Through server log files:

• Using cookies: Please read our cookies policy  [http:]

• Using Adobe Flash technology (including Flash Local Stored Objects and other similar technologies

• Using pixel tags, web beacons, clear GIFs or other similar technologies

• Through your use of an App

• From you. Unless combined with Personal Data, this information does not personally identify you or any other user of the Sites

• Physical Location

• By aggregating information

 

When Is Other Information Used and Disclsosed

 

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Data under applicable law, then, in addition to the uses listed in the immediately preceding section, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Data.

In some instances, Other Information may be combined with Personal Data and if the combined information identifies you as an individual, such information will be treated as Personal Data as long as it is combined.

 

Third Party Sites

 

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which these Sites contain a link. The inclusion of a link on the Sites does not imply endorsement of the linked site by us or by our affiliates.

Additionally, we may provide you with access to third-party functionality that permits you to post content to your social media account(s). Please note that any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this Privacy Policy. We have no control over, and shall not be responsible for, any third party’s use of information that you provide through use of this functionality.

We are also not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Data you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

 

Security

 

We use reasonable organizational, technical and administrative measures to protect Personal Data under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem.

 

Access

 

Subject to any exceptions under applicable laws, you may request us to access, correct, rectify or otherwise limit our use of your Personal Data that has been previously provided to us, or seek further information from us by contacting us and clearly describing your request.

While we will try to comply with your request, there may be residual information that will remain within our databases and other records, which will not be removed or changed or which we may need to retain for recordkeeping purposes.

In respect of your right to access and/or correct your Personal Data, we have the right to refuse the requests for reasons permitted under the law, such as where the cost of granting access to you is disproportionate to the risks to your privacy.

 

Retention Period

 

We will retain your Personal Data for such period as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

Multinational Operations

 

We are a multinational company with businesses managed in other countries. By using our Sites, you agree to the transfer of information to countries outside your home country. When you provide information to us, to the extent that this is capable of being accessed from different countries, we will comply at all times with its statutory and any other obligations in this regard.

 

Sensitive Data

 

Please do not send us or disclose any sensitive Personal Data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health or medical condition or criminal background) on or through the Sites or otherwise to us.

 

Updates To Privacy Policy

 

We may change this Privacy Policy at any time and from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on a Site. Your use of the Sites following these changes means that you agree and accept the revised Privacy Policy.

 

We do not seek to identify individual visitors unless they volunteer their contact details. Various forms on our site invite you to submit your contact details and other information about yourself or your organisation, or to send us emails which may, of course, also identify you. In each case, the purpose for which you are invited to give us information is clear and we also indicate which of the requested information is essential for the relevant purpose and which is optional - fields for essential information are marked with an asterisk. We will only use your details to send you information from ENRA Group Berhad that you have specifically requested to receive. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside ENRA Group Berhad, except in very limited circumstances and only with your agreement or where we are legally obliged to do so.

 

ENRA Group Berhad is a global operation but its businesses are managed through companies located in various regions. When you provide information to ENRA Group Berhad, to the extent that this is capable of being accessed from different countries, we will ensure that any ENRA Group Berhad operation complies in all respect with local legislation and applies the same global standards with regard to the security of the data.

 

ENRA Group Berhad strives to protect the security of information that you provide to ENRA Group Berhad, and will comply at all time with its statutory and any other obligations in this regard.

ENRA Group Berhad (236800-T)

D2-U3-10, Block D2, Solaris Dutamas, No.1, Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia

Tel     

Fax

Email

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:

+603 2300 3555

+603 2300 3550

info@enra.my

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